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Customer.io vs Loops

Reviewed byRoman K
Tagline
Customer.io: Messaging platform for online businesses
Loops: Email for modern SaaS
Pricing Model
Customer.io: paid
Loops: freemium
Starting Price
Customer.io: $100/mo
Loops: $49/mo
Free Plan
Customer.io: No
Loops: Yes
GitHub Stars
Customer.io: —
Loops: —
npm Downloads/wk
Customer.io: —
Loops: 250.0k
GitHub Forks
Customer.io: —
Loops: —
Open Issues
Customer.io: —
Loops: —
Tags
Customer.io: marketing, automation, events
Loops: transactional, marketing, saas

Customer.io vs Loops: which to choose

On pricing, Loops has a free plan while Customer.io does not, so Loops is the safer pick for side projects or evaluating before you commit budget.

Choose Customer.io if you lean toward marketing and automation; choose Loops if transactional and marketing matters more for your stack. All figures above are pulled from live GitHub and pricing data, not vendor marketing.

Frequently asked questions

Is Customer.io or Loops better?▾

It depends on your priorities. Customer.io has — GitHub stars and uses a paid pricing model, while Loops has — stars and uses a freemium model. Loops offers a free plan, which may be better for getting started.

Is Customer.io cheaper than Loops?▾

Customer.io starts at $100/mo while Loops starts at $49/mo. Loops has a free plan.

What are the main differences between Customer.io and Loops?▾

Customer.io is tagged as marketing, automation, events while Loops is tagged as transactional, marketing, saas. Customer.io uses a paid pricing model. Loops uses a freemium model.

Does Customer.io or Loops have a free plan?▾

Loops offers a free plan, but Customer.io does not.

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